Why are tools not found?

I have a user that gets the "specified configuration type is missing" message in the command prompt environment for 64 bit.  it works fine in 32 bit. They are using VS2010 with PSXE2013-SP1. The message is attached. in the docx file.

The last install logs are in the .zip file.  They say they did install the 64 bit run-times.

Can you see why it fails.

I tried to submit this to support via the registration center.  That website has changed so much I couldn't figure out how to do it. Is there a simple link to find support for the compiler?

Thanks!